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PFS Group Staff Stories: Craig Norton, Service Engineer

The second in our series of staff interviews whereby we are looking into individuals journeys throughout their time with PFS Group, this entry looks at Craig Norton, one of our service engineers and how he has progressed within the business from starting a trainee service engineer a few years ago.

What were your impressions of the business when you first started and what was your role?

I started working for PFS Group in October 2017 as a trainee service engineer, I was very impressed with the quality of the training received and also the amount of training options available to me, attending courses and completing online courses. Looking back since I first started, the dedication and time given to me by the company to learn and progress as an engineer has been amazing.

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Siemens Partnership Announcement

We are delighted to announce that PFS Group are now Siemens Solution Partners! This exciting new partnership will mark the second major Fire alarm system manufacturer that we work closely with, allowing us to continue to expand the services and support we can offer to our clients. Siemens fire safety products compose of several products designed to provide unbeatable accuracy and ease of use for building personnel, installers, and firefighters.

The solutions they offer are composed of products such as the Cerberus PRO system and it’s ASA detection which provide many benefits to over other solutions on the market, such as reduced false alarms, detailed cloud based capabilities and strong reliability.

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New Faces at PFS Group

We are delighted to announce that in the past week three new employees have joined the team at PFS Group. These three individuals have each joined separate departments within the Company as we look to continue to expand and grow the business and support our clients.

Firstly on Wednesday last week Kelly Scarrah joined our team as a Junior Estimator. Kelly will work in our Contracts department alongside our existing team, helping to deliver great service to our clients. Kelly’s role will see her heavily involved in maintenance estimation which will entail completing site surveys and putting together detailed quotations for our customers.

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PFS Group Staff Stories: Simon Ranson, Principal Engineer

As part of our aim to provide greater insight into the PFS Group team we will be publishing a series of short interviews over the coming months that have been held with some of our staff members to provide an understanding of their current roles, their experience of working for the Company as well as those elements of their role they enjoy the most. To start this off below we have included the thoughts of our Principal Engineer Simon Ranson who has a key role in the business supporting our engineering teams.

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